Refunds and Returns Policy
Last Updated: December 7, 2024
At [BlueLightBlockingGlasses.com], we are committed to ensuring your satisfaction with our blue light blocking glasses designed for gamers. If you are not entirely satisfied with your purchase, we’re here to help.
1. Return Eligibility
- Timeframe: You have 14 days from the date of purchase to initiate a return.
- Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Proof of Purchase: A receipt or proof of purchase is required to process your return.
2. Non-Returnable Items
Certain items are exempt from being returned:
- Gift cards
- Items purchased on sale or with a discount
3. Return Process
To initiate a return:
- Contact Us: Email our customer support at [[email protected]] with your order details and reason for return.
- Return Authorization: Once your return request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how and where to send your item.
- Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:
- Processing Time: Your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.
- Partial Refunds: Items not in their original condition, damaged, or missing parts for reasons not due to our error may be subject to a partial refund or may not be eligible for a refund.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [[email protected]].
6. International Returns
If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
7. Contact Information
For any questions or concerns regarding returns and refunds, please contact us:
- Email: [[email protected]]
- Address: Haroe 42, Ramat Gan, Israel
By making a purchase on [BlueLightBlockingGlasses.com], you agree to this Refunds and Returns Policy.
*Note: This policy is subject to change without prior notice. Please review it periodically.*